Factors Affecting Citizens’ Adoption of E-government Moderated by Socio-cultural Values in Saudi Arabia

...................................................................................................................................... I Acknowledgements .................................................................................................................. II Declaration............................................................................................................................... III List of Abbreviations ............................................................................................................... IV List of Figures ......................................................................................................................... XII List of Tables ........................................................................................................................ XIII Chapter 1: Introduction The Context of the Research ..................................................................................................... 1 Problem statement ................................................................................................................... 10 Objectives of the Research ...................................................................................................... 12 Research Questions ................................................................................................................. 12 Research Significance.............................................................................................................. 13 Thesis Structure ....................................................................................................................... 14 Chapter 2: Research Framework .................................................................................... 15 Chapter 3: The Kingdom of Saudi Arabia: Background ................................................. 15 Chapter 4: Theoretical Research ..................................................................................... 16 Chapter 5: Research Design ............................................................................................ 17 Chapter 6: Data Presentation and Analysis ..................................................................... 18 Chapter 7: Discussion ...................................................................................................... 18 Chapter 8: Conclusion ..................................................................................................... 18 Chapter 2: Research Framework Introduction ............................................................................................................................. 19 E-government background ...................................................................................................... 19 E-government and E-commerce .............................................................................................. 21 E-government Definition ......................................................................................................... 24 E-government cataloguing ....................................................................................................... 27 E-government Sectors ..................................................................................................... 28 Government to Citizens (G2C) .................................................................................... 28 Government to Business (G2B) .................................................................................. 29 Government to Government (G2G) ............................................................................ 29 Government to Employee (G2E) ................................................................................. 29